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Internet
Resources
Listed
below are business resources valuable to business owners for
managing
and growing their businesses. WBO does not endorse any of these
organizations.
Business
Plans
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Business
Strategizing
- www.score.org --
Service Corps of Retired Executives offers 389 chapters nationwide
staffed with volunteers who give advice and answer questions
about small biz planning strategies
- www.sba.gov --
Small Business Association's home page
- www.sbaer.uca.edu -
SBA Advancement National Center offers online pubs and resources
- www.asbdc-us.org -
Association of Small Business Development Centers. Offers tailored training and counseling programs to small businesses.
Offers complete resource libraries of licensing regulations,
sales presentations, market share info and online databases.
- www.amanet.org -
American Management Association
- www.sba.gov/bi -
Free software from the SBA. Offers organized step-by-step business
solutions, guidelines and up-to-date electronic news, resources
and data about business start-up ideas, business reports, Internet
resources, biz opportunities, franchise opportunities and federal
and IRS regulations.
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Chambers
of Commerce
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Conflict
Resolution/Mediation
- www.adr.org -
American Arbitration Association
- www.cpradr.org -
International Institute for Conflict Prevention & Resolution
- www.mediate.com/articles/ -
The Mediation and Information Resource Center offers articles
about the topic and links to agencies and other organizations
- www.spidr.org -
Society of Professionals in Dispute Resolution
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Customer
Service
- www.customercare.com -
Provides customer service, telemarketing and help desk information,
publications, advisory services, training and networking opportunities
- www.icsa.com -
International Customer Service Association offers networking,
competition and education opportunities
- www.socap.org -
Society of Consumer Affairs Professionals in Business offers
resources, books, articles, conference, checklists, and more
- www.the-resource-center.com -
The Resource Center for Customer Service Professionals offers
publications and products
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E-Commerce
- www.commerce.net -
Provides research and info and brings vendors and end-users
together through networking opportunities
- ecommerce.internet.com -
Offers articles, product reviews, a "webopedia", info on the
latest e-commerce jargon, and numerous links separated by type
- www.emarketer.com -
Provides info ranging from statistics to news, advertising
advice, and general info about building a successful business
site
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Employee
Relations
- www.shrm.org -
Society of Human Resources Management
- www.astd.org -
American Society for Training Development
- www.employee.org -
Workforce Stability Institute specializes in employee recruitment,
optimization and retention
- www.nww.org -
New Ways to Work offers strategies to create a more flexible
workplace
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Federal
Contract Information
- www.sba.gov/gc -
Small Business Association's (SBA) site to learn more about
government contracts
- www.ccr.gov -
Unites women-owned businesses with contractors through the
Internet
- www.business.gov -
U.S. Business Advisor provides businesses with one-stop access
to federal government info, services and transactions. Download
business forms and access applicable laws & regulations.
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Financing
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Forums
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Health
Care
- www.hlc.org -
Health Care Leadership Council maintains up-to-date national
health care news
- www.acsh.org -
American Council on Science and Health
- www.nih.gov -
National Institutes of Health
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Insurance
- www.iii.org -
Provides up-to-date info on all topics concerning insurance.
Also search for news articles, resources, and other insurance
organizations.
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International/Export
Help
- www.tradenet.gov -
Provides export assistance on trade leads, export contacts
by state and organization and tutorials for new-to-export companies.
Links to 1,000+ trade sites, export financing access and online
counseling.
- http://www.sba.gov/aboutsba/sbaprograms/internationaltrade/ -
SBA's Office of International Trade helps small business owners
negotiate the global market. Info on entering the export market,
finances, Internet links and trade info. Lists international
trade events.
- www.fairtrade.net - Provides assistance for Fairtrade certification
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Maps
- www.mapquest.com -
enter your starting and destination address to get step-by-step
directions
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Marketing
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Mentoring
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OSHA
- www.osha.gov -
Occupational Safety and Health Act provides access to recent
rules and regulations concerning workplace safety. Updated
daily, offering a database of 70 thousand documents and a complete
publication list.
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Publications
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Skill
Improvement
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Small
Business Administration
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Technology
- www.nttc.edu -
National Technology Transfer Center provides seminars and training
to help businesses adjust to new technology
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Washington,
State of, Resources
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Women
in Business
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Resources