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Internet Resources
Listed below are business resources valuable to business owners for managing and growing their businesses. WBO does not endorse any of these organizations.
Business Plans
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Business Strategizing
- www.score.org -- Service Corps of Retired Executives offers 389 chapters nationwide staffed with volunteers who give advice and answer questions about small biz planning strategies
- www.sba.gov -- Small Business Association's home page
- www.sbaer.uca.edu - SBA Advancement National Center offers online pubs and resources
- www.asbdc-us.org - Association of Small Business Development Centers. Offers tailored training and counseling programs to small businesses. Offers complete resource libraries of licensing regulations, sales presentations, market share info and online databases.
- www.amanet.org - American Management Association
- www.sba.gov/bi - Free software from the SBA. Offers organized step-by-step business solutions, guidelines and up-to-date electronic news, resources and data about business start-up ideas, business reports, Internet resources, biz opportunities, franchise opportunities and federal and IRS regulations.
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Chambers of Commerce
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Conflict Resolution/Mediation
- www.adr.org - American Arbitration Association
- www.cpradr.org - International Institute for Conflict Prevention & Resolution
- www.mediate.com/articles/ - The Mediation and Information Resource Center offers articles about the topic and links to agencies and other organizations
- www.spidr.org - Society of Professionals in Dispute Resolution
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Customer Service
- www.customercare.com - Provides customer service, telemarketing and help desk information, publications, advisory services, training and networking opportunities
- www.icsa.com - International Customer Service Association offers networking, competition and education opportunities
- www.socap.org - Society of Consumer Affairs Professionals in Business offers resources, books, articles, conference, checklists, and more
- www.the-resource-center.com - The Resource Center for Customer Service Professionals offers publications and products
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E-Commerce
- www.commerce.net - Provides research and info and brings vendors and end-users together through networking opportunities
- ecommerce.internet.com - Offers articles, product reviews, a "webopedia", info on the latest e-commerce jargon, and numerous links separated by type
- www.emarketer.com - Provides info ranging from statistics to news, advertising advice, and general info about building a successful business site
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Employee Relations
- www.shrm.org - Society of Human Resources Management
- www.astd.org - American Society for Training Development
- www.employee.org - Workforce Stability Institute specializes in employee recruitment, optimization and retention
- www.nww.org - New Ways to Work offers strategies to create a more flexible workplace
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Federal Contract Information
- www.sba.gov/gc - Small Business Association's (SBA) site to learn more about government contracts
- www.ccr.gov - Unites women-owned businesses with contractors through the Internet
- www.business.gov - U.S. Business Advisor provides businesses with one-stop access to federal government info, services and transactions. Download business forms and access applicable laws & regulations.
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Financing
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Forums
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Health Care
- www.hlc.org - Health Care Leadership Council maintains up-to-date national health care news
- www.acsh.org - American Council on Science and Health
- www.nih.gov - National Institutes of Health
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Insurance
- www.iii.org - Provides up-to-date info on all topics concerning insurance. Also search for news articles, resources, and other insurance organizations.
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International/Export Help
- www.tradenet.gov - Provides export assistance on trade leads, export contacts by state and organization and tutorials for new-to-export companies. Links to 1,000+ trade sites, export financing access and online counseling.
- http://www.sba.gov/aboutsba/sbaprograms/internationaltrade/ - SBA's Office of International Trade helps small business owners negotiate the global market. Info on entering the export market, finances, Internet links and trade info. Lists international trade events.
- www.fairtrade.net - Provides assistance for Fairtrade certification
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Maps
- www.mapquest.com - enter your starting and destination address to get step-by-step directions
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Marketing
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Mentoring
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OSHA
- www.osha.gov - Occupational Safety and Health Act provides access to recent rules and regulations concerning workplace safety. Updated daily, offering a database of 70 thousand documents and a complete publication list.
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Publications
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Skill Improvement
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Small Business Administration
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Technology
- www.nttc.edu - National Technology Transfer Center provides seminars and training to help businesses adjust to new technology
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Washington, State of, Resources
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Women in Business
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